Sep 27, 2020  
Catawba Valley Community College 2019-2020 General Catalog 
    
Catawba Valley Community College 2019-2020 General Catalog [ARCHIVED CATALOG]

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MKT 223 - Customer Service


Class Hours: 3
Lab Hours: 0
Clinical/Work Exp. Hours: 0
Credit Hours: 3

This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.

Prerequisites: None. Corequisites: None.
When Offered: (On demand)



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