The Help Desk Support Certificate provides a foundation in the support of internet technologies. Students will learn: Basic fundamentals associated with computer hardware and software, Networking, and Windows Network Administration. Upon completion graduates will be able to assist in the technical support of hardware, software, and Windows based networks.
This certificate includes preparation for the following industry certifications: current entry level Windows Server.
Developmental coursework (including all prerequisites) will be required of students whose placement test scores indicate a need for greater proficiency in the areas of reading, English, mathematics, and computers. Please refer to the Course Descriptions section for prerequisite course information.