The Help Desk Support Certificate provides a foundation in the support of internet technologies. Students will learn: Basic fundamentals associated with computer hardware and software, Networking, and Windows Network Administration. Upon completion graduates will be able to assist in the technical support of hardware, software, and Windows based networks.
This certificate includes preparation for the following industry certifications: current entry level Windows Server.
Developmental coursework (both prerequisite and corequisite) will be required of students whose placement test measures indicate a need for greater proficiency in the areas of English and/or mathematics. Please refer to the Course Description section for prerequisite and corequisite course information.